Privacy policy
Privacy Policy
Effective Date: 03/1/2026
1. Introduction
ICEROADPARTS is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including but not limited to our SMS communication services.
2. Information We Collect
We may collect personal information that you provide to us directly, such as your name, phone number, email address, and any other information you choose to provide.
3. Use of Your Information
We may use the information we collect for various purposes, including to:
Provide, operate, and maintain our services.
Improve, personalize, and expand our services.
Communicate with you, including sending you SMS messages in accordance with applicable laws.
Monitor and analyze usage and trends to improve your experience with our services.
Comply with legal obligations and protect our rights and interests.
4. SMS Communication
Mobile Terms & SMS Privacy Policy
How We Collect and Use Your Information
IceRoadParts may collect and use your mobile phone number to send you text messages regarding customer service, account updates, appointment reminders, and support inquiries via Zoom messaging services.
Opt-In Consent and Third-Party Sharing
We value your privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How to Opt-Out
If you no longer wish to receive SMS messages from IceRoadParts, you can reply STOP to any text message you receive from us. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed.
Help and Support
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@iceroadparts.ca and +14383381442. Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies.
4.1 Consent
By providing your phone number, you consent to receive SMS messages from us. You can opt-out of receiving SMS messages at any time by replying "STOP" to any message or by contacting us at info@ICEROADPARTS.com and get more help by sending HELP.
Message and Data Rates may apply.
4.2 Compliance with Canadian Laws We comply with Canada’s Anti-Spam Legislation (CASL) and the Personal Information Protection and Electronic Documents Act (PIPEDA). This means:
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We will obtain your express consent before sending any marketing SMS messages.
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Every message will include a functional "STOP" or "Unsubscribe" mechanism.
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We will identify ourselves clearly in every communication, including our contact information and physical mailing address.
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We will process all opt-out requests within 10 business days as required by CASL.
5.2 Other Disclosures
We do not disclose your information to any third parties, except as required by law.
6. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
7. Your Rights and Choices
You have the right to:
Access, update, or delete your personal information.
Opt-out of receiving SMS messages or other communications from us.
Withdraw your consent at any time.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date.
9. Contact Us
For inquiries regarding our privacy practices, you may contact our Privacy Officer at info@iceroadparts.com.
Our numbers are published on the bottom of our website. You may reach out to us by SMS or call.
If you have any questions about this Privacy Policy, please contact us at:
ICEROADPARTS
info@iceroadparts.com
(438) 338-1442